Whether you’re checking the status of an order or need help finding the right gear for your adventure, our customer service team can offer support – you can easily reach them via chat, email, or phone.
You can reach our customer service team are Monday thru Friday 9am — 5am Mountain time, after that they are climbing, skiing, trail running, and being one with the sports we serve.
COMMON SUPPORT TOPICS
CONTACT
NORTH AMERICA
If you have questions about a Black Diamond Equipment product, or wish to talk with a Customer Service Representative before placing your order, get in touch:
PHONE:
Monday — Friday, 9am — 4pm
ONLINE:
Fill out a support ticket here. You can usually expect a response within 24 hrs
ADDRESS:
Black Diamond Equipment, Ltd. 2084 East 3900 South, Salt Lake City, UT 84124
EUROPE
PHONE:
EMAIL:
All Information: info@blackdiamond.eu
ADDRESS:
Black Diamond Equipment AG, Warranty, Hans-Maier-Strasse 9, 6020 Innsbruck, Austria
