Whether you’re checking the status of an order or need help finding the right gear for your adventure, our customer service team can offer support – you can easily reach them via chat, email, or phone.
You can reach our customer service team are Monday thru Friday 9am-5am Mountain time, after that they are climbing, skiing, trail running, and being one with the sports we serve.
COMMON SUPPORT TOPICS
Contact
North America
If you have questions about a Black Diamond Equipment product, or wish to talk with a Customer Service Representative before placing your order, get in touch:
ADDRESS:
Black Diamond Equipment, Ltd.
2084 East 3900 South
Salt Lake City, UT 84124
Europe
PHONE:
EMAIL:
All Information: info@blackdiamond.eu
ADDRESS:
Black Diamond Equipment AG
Warranty
Hans-Maier-Strasse 9
6020 Innsbruck
Austria