Camalot™ Repair Service
$10.00 $15.00
USD TVA incluse
Why retire your used cams? Give them new life with a new nylon sling or trigger through our Camalot™ Repair Service provided by our warranty team. Simply purchase the quantity of cam that need repair (you will receive an order confirmation), then wait for a service specialist to email you with shipping instructions for your cam(s).
Taille:
How it works
- Step 1: Choose the repair service (resling or retrigger wire) you are looking for; Add the desired quantity of cams that need to be repaired to your shopping bag.
- Step 2: Proceed to checkout when you are ready. You will receive an order confirmation once your order is placed.
- Step 3: Please wait for our service team to contact you with further instructions including a Return Authorization (RA). This may take up to 72 hours but can vary depending on the season. This contact will be separate from your order confirmation.
Please Note: Re-trigger and Re-sling services are repairs, and will have aesthetic differences from your original cam, including, but not limited to:
- Updated webbing styles
- Updated trigger wiring style
- Different alignment of the bar tacking
- Different color thread used in bar tacking
Your repaired cam will have matching color webbing, but it may have a slightly different look or texture from the original webbing. This is because webbing has a shelf life. Black Diamond does not stock webbing used on older cams, and as we run out of inventory, we will switch to current webbing styles. Please expect up to 1 week for a response containing your RA, and a 4-5 week turnaround time on your cam repair request. For international orders, please add an additional 2 weeks.
Please Note: We now resling X4 and Z4 cams
Caractéristiques du Produit
- Warranty service for re-slinging or re-triggering Camalots
- Re-slinging X4s and Z4s cams now available!
- NOTICE If our service technicians deem any cam unsafe to use, it will not be re-slung. You will be refunded for any service purchased for that cam only. By choosing to re-sling or re-trigger a cam, Black Diamond is not certifying its worthiness for use. We cannot otherwise inspect or test the cams. Since only you know the usage history of your cams, you remain responsible for inspecting them and retiring them at the appropriate time based on their history. It is your responsibility to inspect your gear often and retire it when you are uncertain of its condition or ability to properly perform. Retire your cams if the cams have been damaged in a fall, if the cam teeth are worn away, if the tailpiece or crossbar is cracked, if the stem cable is frayed, kinked or damaged in any way, or if the springs are weak or damaged. Don’t forget to read and understand the instructions that come with your climbing gear.
2 Year Warranty
Nous faisons confiance à ce que nous fabriquons parce que nous utilisons ce que nous fabriquons. Tous les produits Black Diamond sont couverts par une politique de garantie de deux ans.