US and CA Shipping

SHIPPING DETAILS

Shipping Details for the United States and Canada

For Canadian shipping policies, click here.

For European shipping policies, click here.

Your order is important to us! We make every effort to deliver your order in a timely manner. Before you place your order read through the various delivery options and pick the method that best suits your needs. Questions? Send us a quick email to orders@bdel.com and we'll get you an answer promptly.

Most orders are shipped the next business day after we receive your order.

Orders received on Fridays, after 12 p.m. Mountain, or over the weekend, will process and ship on the following Monday or business day.

We make every effort to ship FedEx 2-Day Air and FedEx Overnight requested orders the same business day we receive them. Orders should be received at Black Diamond by 12 p.m. Mountain to ensure this service. Please note that Saturday delivery is not available for FedEx 2-Day or Overnight shipments.

Backorders/Stock-outs

Our goal is to ship all orders complete and on time. Occasionally we'll have an unplanned backorder or stock-out situation. In this situation we'll contact you with a notification or offer of a comparable substitute product.

Please note that shipping and delivery times stated are business days and do not include weekends or holidays.

United States Ship Methods

Economy: FedEx Home Delivery or USPS First Class Mail / 3-10 business day delivery
FedEx Ground: 2-6 business day delivery
FedEx 2nd Day Air: Delivers 3rd business day—orders must be received by 12pm Mountain for same day shipping
FedEx Next Day Air: Delivers next business day—orders must be received by 12pm Mountain for same day shipping
Priority Mail: US Postal Service / 3–4 business day delivery


United States (Contiguous 48 states only, including APO/FPO)

 

Order Total
Economy
Ground
USPS
Priority Mail
FedEx
2-Day Air
FedEx
Next Day
$0.01-$99.98 $5.95 $8.95 $6.95 $19.95 $39.95
$99.99-$299.98 Free $10.95 $19.95 $39.95 $59.95
$299.99-$499.98 Free $15.95 $39.95 $59.95 $79.95
$499.99+ Free $19.95 $69.95 $89.95 $129.95
Order Total
Economy
$0.01-$99.98 $5.95
$99.99-$299.98 Free
$299.99-$499.98 Free
$499.99+ Free
Order Total
Ground
$0.01-$99.98 $8.95
$99.99-$299.98 $10.95
$299.99-$499.98 $15.95
$499.99+ $19.95
Order Total
USPS Priority Mail
$0.01-$99.98 $6.95
$99.99-$299.98 $19.95
$299.99-$499.98 $39.95
$499.99+ $69.95
Order Total
FEDEX 2-Day Air
$0.01-$99.98 $19.95
$99.99-$299.98 $39.95
$299.99-$499.98 $59.95
$499.99+ $89.95
Order Total
FEDEX Next Day
$0.01-$99.98 $39.95
$99.99-$299.98 $59.95
$299.99-$499.98 $79.95
$499.99+ $129.95

Oversize ship charges apply and added to the ship charges above for the following products and ship methods:

Product
Economy
Ground
USPS
Priority Mail
FedEx
2-Day Air
FedEx
Next Day
Skis (per pair) - - +$50.00 +$75.00 +$150.00
Mondo Bouldering Pad +$70.00 +$70.00 Not Available Not Available Not Available
Drop Zone Bouldering Pad - - +$50.00 +$50.00 -
Impact/Satellite - - +$25.00 +$25.00 -
Portaledges - - +$50.00 +$50.00 -
Product
Economy
Skis (per pair) -
Mondo Bouldering Pad +$70.00
Drop Zone Bouldering Pad -
Impact/Satellite -
Portaledges -
Product
Ground
Skis (per pair) -
Mondo Bouldering Pad +$70.00
Drop Zone Bouldering Pad -
Impact/Satellite -
Portaledges -
Product
USPS Priority Mail
Skis (per pair) +$50.00
Mondo Bouldering Pad Not Available
Drop Zone Bouldering Pad +$50.00
Impact/Satellite +$25.00
Portaledges +$50.00
Product
FEDEX 2-Day Air
Skis (per pair) +$75.00
Mondo Bouldering Pad Not Available
Drop Zone Bouldering Pad +$50.00
Impact/Satellite +$25.00
Portaledges +$50.00
Product
FEDEX Next Day
Skis (per pair) +$150.00
Mondo Bouldering Pad Not Available
Drop Zone Bouldering Pad -
Impact/Satellite -
Portaledges -

United States (Alaska/Hawaii)

Orders to Alaska or Hawaii are shipped via USPS Priority Mail or FedEx 2-day air rates.

Order Total
USPS/Priority Mail
FedEx 2-Day Air
$0.01-$99.98      $14.95 $24.95
$99.99-$299.98 $29.95 $39.95
$299.99-$499.98 $42.95  $64.95
$499.99+      $64.95 $99.95
Order Total
USPS/Priority Mail
$0.01-$99.98      $14.95
$99.99-$299.98 $29.95
$299.99-$499.98 $42.95
$499.99+      $64.95
Order Total
FedEx 2-Day Air
$0.01-$99.98      $24.95
$99.99-$299.98 $39.95
$299.99-$499.98 $64.95
$499.99+      $99.95

Oversize ship charges apply and added to the ship charges above for the following products and ship methods:

Product
USPS/Priority Mail 
FedEx 2-Day Air
Skis (per pair) +$30.00 +$75.00
Mondo Bouldering Pad Not Available Not Available
Drop Zone Bouldering Pad +$50.00  +$50.00
Impact/Satellite   +$25.00 +$25.00
Portaledges +$50.00 +$50.00
Product
USPS/Priority Mail 
Skis (per pair) +$30.00
Mondo Bouldering Pad Not Available
Drop Zone Bouldering Pad +$50.00 
Impact/Satellite   +$25.00
Portaledges +$50.00
Product
FedEx 2-Day Air
Skis (per pair) +$75.00
Mondo Bouldering Pad Not Available
Drop Zone Bouldering Pad +$50.00
Impact/Satellite   +$25.00
Portaledges +$50.00


Canadian Shipping

FedEx—4-7 business day delivery

Orders are accepted in US Dollars only. To avoid delay please include a street or physical shipping address for delivery (no PO Box delivery). Canada GST is collected on all orders, but all duties/brokerage fees are paid by Black Diamond. We are not able to guarantee specific delivery times but most orders typically deliver within 4-7 business days depending on location. We are not able to offer air or expedited delivery service so please allow plenty of time for ordering and delivery. Tracking numbers will not activate until your shipment crosses the border, so please allow a few days after your order ships to get tracking information from FedEx.

Order Total
FedEx
$0.01-$99.95 $5.95
$99.95+ Free

Retail Store Pick-up

We offer pick-up of your website-placed order direct from our Retail Store. Please allow 1-3 days for delivery. We will notify you via email when your order is ready to pick-up..

Overseas Military (APO/FPO)

We do accept orders for shipment to overseas military (APO/FPO) via the US Postal Service (USPS). Please understand that we are unable to guarantee delivery times for overseas military, so plan accordingly and allow plenty of time. We are not able to offer free shipping for this service currently.


If you have any questions about our shipping rates or shipping policies please contact us at orders@bdel.com.