Shipping Policies

SHIPPING DETAILS

We ship to the United States and Canada Only!

Orders are generally shipped the next business day after we receive your order.

Orders received on Fridays, after 12 p.m. Mountain Time, or over the weekend, will process and ship on the following Monday.

We make every effort to ship FedEx 2-Day Air and FedEx Overnight requested orders the same business day we receive them. However, orders must be received by 12 p.m. Mountain Time to ensure this service. We do NOT offer Saturday delivery on FedEx 2-Day or Overnight shipments. We do not ship on weekends or holidays. Please plan accordingly.

Note that holidays do not count as business days and we are closed for a fair amount of them. You will be notified of any backorders or stock outs.

We use and define our ship methods as follows:
Economy: FedEx Smartpost, FedEx Home Delivery or USPS First Class Mail / 3-10 business day delivery
FedEx Ground: FedEx Home Delivery or FedEx Ground / 2-6 business day delivery
FedEx 2nd Day Air: Delivers 3rd business day—orders must be received by 12pm Mountain Time for same day shipping
FedEx Next Day Air: Delivers next business day—orders must be received by 12pm Mountain Time for same day shipping
Priority Mail: US Postal Service / 3–4 business day delivery


United States (Contiguous 48 states only, including APO/FPO)

Order Total
Economy
Ground
USPS
Priority Mail
FedEx
2-Day Air
FedEx
Next Day
$0.01-$99.98 $5.95 $8.95 $6.95 $19.95 $39.95
$99.99-$299.98 Free $10.95 $19.95 $39.95 $59.95
$299.99-$499.98 Free $15.95 $39.95 $59.95 $79.95
$499.99+ Free $19.95 $69.95 $89.95 $129.95

Oversize ship charges apply and added to the ship charges above for the following products and ship methods:

Product
Economy
Ground
USPS
Priority Mail
FedEx
2-Day Air
FedEx
Next Day
Skis (per pair) - - +$50.00 +$75.00 +$150.00
Mondo Bouldering Pad +$70.00 +$70.00 Not Available Not Available Not Available
Drop Zone Bouldering Pad - - +$50.00 +$50.00 -
Impact/Satellite - - +$25.00 +$25.00 -
Portaledges - - +$50.00 +$50.00 -

United States (Alaska/Hawaii)

Orders to Alaska or Hawaii are shipped via USPS Priority Mail or FedEx 2-day air rates.

Order Total
USPS/Priority Mail
FedEx 2-Day Air
$0.01-$99.98      $14.95 $24.95
$99.99-$299.98 $29.95 $39.95
$299.99-$499.98 $42.95  $64.95
$499.99+      $64.95 $99.95

Oversize ship charges apply and added to the ship charges above for the following products and ship methods:

Product
USPS/Priority Mail 
FedEx 2-Day Air
Skis (per pair) +$30.00 +$75.00
Mondo Bouldering Pad Not Available Not Available
Drop Zone Bouldering Pad +$50.00  +$50.00
Impact/Satellite   +$25.00 +$25.00
Portaledges +$50.00 +$50.00


Canada Ship Rates and Policies

We do not offer free shipping to Canada regardless of order amount. All duties/brokerage fees are pre-paid by Black Diamond. Orders ship via Purolator twice weekly from Salt Lake City. Purolator typically requires a specific street address for delivery, please include one on your order. We DO NOT offer air or expedited delivery service to Canada nor guarantee specific delivery dates, so please plan accordingly. Most orders deliver within 1-3 weeks. Tracking numbers don’t activate until shipment crosses the border.

Order Total
Purolator
$0.01-$49.95 $13.95
$50.00-$99.99 $23.95
$100-$199.99 $25.95
$200-$349.99 $28.95
$350-$499.99 $42.95
$500-$999.99 $65.00
$1000-$1499.99 $75.00
$1500+ $175.00

If you have any questions about our shipping rates or shipping policies please contact us at orders@bdel.com.