Customer Service

Customer Service

Questions? Comments? Confusions? Lonely?

Take a look at the information bar to the left where you can find answers to Frequently Asked Questions (FAQs), our Shipping Policies, Warranty/Repair info, plus other important policy information.

If you need more detailed information than what is offered here or wish to talk with a Customer Service Representative before placing your Black Diamond gear order, Jeff and the crew can be reached via phone, fax or email:

(801) 278-5533
(801) 278-5544 (fax)
climb@bdel.com (info about climbing gear)
ski@bdel.com (info about ski gear)
mountain@bdel.com (info about mountain sports gear)
bdmo@bdel.com (to order gear)