Gear Scene About BD

SCARPA T2X Notice
October 6, 2005

Black Diamond announces a notification of a plastic materials problem that has been identified in the cuff of the new Men’s and Women’s T2X telemark ski boot. These models were sold by Black Diamond Equipment, Ltd. from September 1, 2005 through October 10, 2005.

Boot cuff samples in initial testing have produced cracking along random axes in all temperatures when flexed open in an unbuckled, non skiing position. SCARPA, Italy and Black Diamond have formulated a plan to rework the component materials and reposition new cuffs on all boots shipped out to date. This turnaround time is approximately four weeks.

The two models of T2X telemark ski boots affected by this notice are indentified by dual-color ankle cuffs and the marking "T2X" on the outside of each boot (model numbers 142045 and 142046). Repaired or replaced product can be identified by a single-color cuff.

We are requesting that you return your boots to an authorized Black Diamond dealer or directly to our warranty department for cuff replacement. No other SCARPA ski boot models are affected by this material. We appreciate your understanding through this temporary situation. We are confident that replacement pairs can be turned around without delay, and you can continue to rely on SCARPA products for all your backcountry ski needs.

For help in identifying the product or to find the nearest authorized Black Diamond dealer, please contact Black Diamond Equipment:

IN THE USA:

to locate a dealer:
www.bdel.com/wtb.html

Black Diamond Equipment, Ltd.
2084 East 3900 South
Salt Lake City, UT 84124 USA
Phone: (801) 278-5533
8:00-5:00 p.m. M.S.T.
Fax: (801) 278-5544

E-mail: scarpa@bdel.com

 

www.BlackDiamondEquipment.com

Dealer Locator FAQs Ordering Info Warranty/Repairs Site Map Contact