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SCARPA
T2X Notice
October 6, 2005
Black
Diamond announces a notification of a plastic materials
problem that has been identified in the cuff of
the new Men’s and Women’s T2X
telemark ski boot. These models were sold
by Black Diamond Equipment, Ltd. from September
1, 2005 through October 10, 2005.
Boot
cuff samples in initial testing have produced cracking
along random axes in all temperatures when flexed
open in an unbuckled, non skiing position. SCARPA,
Italy and Black Diamond have formulated a plan
to rework the component materials and reposition
new cuffs on all boots shipped out to date. This
turnaround time is approximately four weeks.
The
two models of T2X telemark ski boots affected by
this notice are indentified by dual-color ankle
cuffs and the marking "T2X" on the outside
of each boot (model numbers 142045 and 142046).
Repaired or replaced product can be identified
by a single-color cuff.
We
are requesting that you return your boots to an
authorized Black Diamond dealer or directly to
our warranty department for cuff replacement. No
other SCARPA ski boot models are affected by this
material. We appreciate your understanding through
this temporary situation. We are confident that
replacement pairs can be turned around without
delay, and you can continue to rely on SCARPA products
for all your backcountry ski needs.
For
help in identifying the product or to find the
nearest authorized Black Diamond dealer, please
contact Black Diamond Equipment:
IN
THE USA:
to
locate a dealer:
www.bdel.com/wtb.html
Black
Diamond Equipment, Ltd.
2084 East 3900 South
Salt Lake City, UT 84124 USA
Phone: (801) 278-5533
8:00-5:00 p.m. M.S.T.
Fax: (801) 278-5544
E-mail: scarpa@bdel.com
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www.BlackDiamondEquipment.com
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