bdmo@bdel.com 1.801.278.5533
gear about bd community customer service

The Company Working @ BD BD News Partners
 

RAGE ICE TOOL RECALLED

LIMITED TO 300 UNITS — MANUFACTURING ORDER 1149

Salt Lake City, Utah (April 12, 2002)—Black Diamond Equipment, Ltd. in cooperation with the U.S. Consumer Product Safety Commission (CPSC), voluntarily announced a recall of 300 Rage Ice Tools because of a limited increase in the potential for personal injury. This recall is due to two customer returns of the shaft breaking at the grip/shaft interface.

The limited manufacturing run produced in May 2001 can be identified by the four digit date code 1149 stamped into the head of the ice tool. Tools not specifically exhibiting this date code are not being recalled—do not return tools without this date code. Returned product should have the hammer, pick, bolts, gasket and any leash removed before shipping.

To secure help in identifying the product and to receive instructions for returning it for free replacement, customers should call Black Diamond Equipment at (801) 278-5533 or mail product(s) to:

Black Diamond Equipment, LTD.
Warranty/Repair Center
2084 E. 3900 S. Salt Lake City, UT 84124
801-278-5533

 

In Europe contact:

Black Diamond Equipment, AG
Christoph Merian Ring 7
4153 Reinach (BL) Switzerland
Phone: +41/61 715 95 95

Email: climb@blackdiamond.eu